Team channels
Create support, sales, operations, and escalation channels scoped to the current ZChat organization.
Zamacore SaaS
ZChat
Run team channels, WhatsApp support, push notifications, and AI-assisted customer work from one dedicated SaaS workspace on your own subdomain.
1
Workspace for each organization
24/7
WhatsApp support inbox readiness
SaaS
Plans, billing, and subdomain routing
chat.zamacore.com
ZChat workspace
Customer Support
What ZChat handles
Support conversations stay in one organized SaaS workspace.
ZChat gives teams a focused channel layer for internal work and client messaging, while Zamacore handles tenancy, billing, and deployment controls behind the scenes.
WhatsApp inbox
Keep WhatsApp customer replies close to the team conversation, client context, and follow-up work.
AI-assisted replies
Use saved company knowledge and customer context to draft useful support replies without losing human control.
Push notifications
Register devices, manage preferences, mute channels, and keep teams aware of important updates.
Workspace tenancy
Users, channels, subscriptions, and billing metadata are scoped to the active ZChat organization.
SaaS billing
Starter and paid plans mirror into Zamacore Billing with M-Pesa payment support for invoices.
Workflow
From signup to support desk in four steps.
Register a ZChat organization and choose the starter or pro plan.
Add support agents, admins, members, and viewers from Zamacore users.
Run focused team rooms for customer support, sales, and operations.
Point the subdomain, build the mobile client, and serve users from the dedicated host.
Subdomain ready
Serve ZChat from its own host.
Set these values in Zamacore Company Settings, point DNS to the same app, and ZChat routes from the subdomain root. Environment values still override admin settings when you need a locked production setup.
Production example
ZCHAT_DOMAIN=chat.yourdomain.com
SESSION_DOMAIN=.yourdomain.com
SANCTUM_STATEFUL_DOMAINS=yourdomain.com,chat.yourdomain.com
Plans
Start free, then unlock serious support capacity.
Starter
Free
- 3 users
- 5 channels
- 1,000 messages
- WhatsApp inbox and push notifications
Pro
KES 990
- 15 users
- 50 channels
- Unlimited messages
- AI features, custom branding, and branded domains